Frequently asked questions

To order a custom metal sign, submit your idea through our custom order form with any details, photos, or inspiration. We create a design based on your vision, and once approved, a 50% deposit is required to begin production.

Custom metal orders are typically completed within 4 to 8 weeks after the design has been approved and the deposit is received. Larger or more complex projects may take additional time.

No. All of our designs are original and created from scratch. We do not use clip art or recycled designs. Each custom piece is based on your idea and hand-drawn before being laser cut.

Yes. We offer nationwide shipping on all in-stock and custom metal products. Shipping times vary depending on the type of order.

In-stock items typically ship within 1 business day. You will receive tracking information once your order has been processed and shipped.

Natural rust finishes develop a weathered, organic patina over time and are ideal for outdoor use. Powder-coated finishes provide a cleaner, more uniform look with added protection and are suitable for both indoor and outdoor applications.

Powder-coated items can be used indoors or outdoors. Natural rust pieces are not recommended for indoor use, as the finish can transfer or stain surfaces over time.

Yes. We offer bulk orders for events, awards, vendor booths, and business signage. Custom pricing and timelines may vary depending on the size and scope of the order.

Yes. We can work from your existing logo, artwork, or concept and adapt it into a design suitable for metal cutting. We will refine the design to ensure it looks clean and precise in the final product.